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Amblee · Help

Support

Effective July 16, 2026

Common questions

How do I get the blocks running?

On iPhone, Amblee uses Apple Screen Time. During setup, the app asks for Screen Time permission and opens Apple's app picker, where you choose the apps to block. Your selections stay on your device. Amblee only records that a blocked set exists. In your browser, install the Amblee extension. It ships with seed blocklists covering 80+ gambling and prediction sites, and you can add your own domains. Blocks stay on until you meet your monthly deposit goal.

Why does my progress show $0?

Two common reasons. First, goals count confirmed deposits, not pending ones. A transfer usually confirms within a few business days of posting at your bank. Second, deposits only count when they land in a designated account. Check that the account you are depositing into is marked as a goal account in the app. Also note that withdrawals and reversed deposits subtract from your progress, and a reversal can re-lock your blocks.

My bank disconnected. How do I reconnect?

Bank connections run through Plaid and are read-only. They can expire when your bank requires you to sign in again. Open the app, go to your linked accounts, and choose to reconnect. Plaid will walk you through your bank's login. Amblee never sees your bank password. Deposits made while the connection was down are picked up once it is restored.

How do I change my monthly goal?

You can change your goal in settings, and the change takes effect at the start of the next month. Changing the goal is a sensitive action, so the app asks for your 4-digit guardrail PIN or your account password before saving.

I forgot my guardrail PIN.

Use your account password instead. Anywhere the app asks for your PIN, you can authenticate with your password, and you can then set a new PIN in settings.

How does a hardship unlock work?

A hardship unlock lifts your blocks for 24 hours. When you request one, there is a 10-minute delay before it takes effect, and you are asked to write a short reflection that only you can see. You can use up to 3 hardship unlocks per month.

How do I cancel my subscription?

Billing runs through Apple In-App Purchase, so cancellation happens in your App Store settings, not inside Amblee. On your iPhone, open Settings, tap your name, tap Subscriptions, choose Amblee, and tap Cancel Subscription. You keep access until the end of the period you already paid for. The plan is $4.99/month or $49.99/year after a 7-day free trial.

How do I delete my account, and what happens to my data?

You can delete your account from settings in the app. Deletion is a sensitive action, so it requires your PIN or password. Your bank connections are severed immediately, and your data is hard deleted after 30 days. Amblee never sells your data or shares it for advertising.

Crisis resources

If gambling is causing you serious harm, free and confidential help is available right now:

• 1-800-GAMBLER. Call or text, 24/7, free and confidential.
• ncpgambling.org. The National Council on Problem Gambling, with chat support and local resources.
• 988 Suicide & Crisis Lifeline. Call or text 988 if you or someone you know is in crisis.

A note on what Amblee is

Amblee is a self-control tool, not medical care or addiction treatment. It can add friction and structure, but it is not a substitute for professional help. If you are struggling, please reach out to the resources above or to a qualified professional.